Privacy Policy
Effective date: October 26, 2026
CountBy5 is a study app for the Pharmacy Technician Certification Exam (PTCE). This policy explains what happens to your information when you use it. In short: the app does not collect your personal information. The only data that leaves your device is what's needed to verify a subscription, described under "Subscription processing" below.
What we don't collect
- No accounts. You never sign up or log in.
- No advertising and no tracking. The app contains no ad SDKs and no usage-analytics SDKs, and does not track you across other apps or websites.
- No name, email address, contacts, location, or device advertising ID is collected.
- We do not sell personal information or share it for advertising.
Information stored on your device
Your study progress (answers, streaks, bookmarks, missed questions, flashcard status, mock exam history), your settings, and your exam date and daily goal are stored only on your device. They are never sent to us or to anyone else.
- Reset progress (in Settings) deletes your study progress. Your exam date and daily goal stay until you change them.
- Uninstalling the app deletes everything the app stored on your device.
Depending on your phone's settings, your operating system may include app data in its own device backups (for example, iCloud or Google backups). Those backups are controlled by Apple or Google and your device settings, not by us.
Purchases
Subscriptions are purchased through the Apple App Store or Google Play and processed by Apple or Google. Your card number and other payment details are handled by Apple or Google and never reach us. Apple and Google handle your payment information under their own privacy policies.
Subscription processing
CountBy5 uses RevenueCat, a subscription service, to check your subscription status and unlock Pro. It does this with the store's purchase receipt data and an anonymous app user ID; no name, email address or account is collected. When the app starts, and when you buy or restore a subscription, RevenueCat processes:
- an anonymous app user ID, a random identifier created by the app. It is not your name, email address, or Apple/Google account, and we have no way to link it to you;
- your purchase history for CountBy5 (which plan, when it started, renewed, or ended); and
- the store receipt data from the App Store or Google Play that proves the purchase.
This is used only to check whether your subscription is active, prevent fraud, and give us aggregate subscription reports (for example, how many active subscriptions there are). It is not used for advertising or tracking. RevenueCat processes this data on our behalf under its own privacy policy. No other data is collected.
To ask for this subscription data to be deleted, email us at the address below and include the order ID from your App Store or Google Play receipt email, so we can find the anonymous record. Your purchase record with Apple or Google is kept by them under their own policies.
Links that leave the app
Opening the Terms of Use, this Privacy Policy, the support email, or the manage-subscription page opens your browser, email app, or the App Store or Google Play outside CountBy5. Those services have their own privacy practices.
Children
CountBy5 is not directed to children under 13, and we do not knowingly collect information from children.
Changes to this policy
If we change this policy, we will post the new version on this page and update the effective date above. If a change affects how your information is handled, we will also note it in the app's release notes.
Contact
Questions about this policy: sofiane.amiro@gmail.com